Welcome to Nextgen Paperbags. By accessing our website, requesting a quote, or placing an order with us, you agree to the following Terms & Conditions. Please read them carefully.
1. General
These Terms & Conditions govern your use of our website and services. By engaging with Nextgen Paperbags, you confirm that you are acting on behalf of a business entity and agree to comply with these terms.
2. Products & Customization
All products offered by Nextgen Paperbags are custom-made unless otherwise stated.
Final specifications—including size, material, color, printing, and finishing—are confirmed based on approved samples, designs, or written confirmation before production begins.
Minor variations in color, texture, weight, or size may occur due to material characteristics or production processes and are considered acceptable within industry standards.
3. Pricing & Quotations
All quotations are provided based on the information supplied at the time of inquiry and are valid for a limited period unless otherwise stated. Prices may change due to fluctuations in raw material costs, exchange rates, or shipping conditions.
Final pricing is confirmed only after order details are finalized and acknowledged by both parties.
4. Orders & Payments
Production begins only after order confirmation and receipt of the agreed payment terms.
Payment terms, including deposits or full payment requirements, will be clearly communicated during order confirmation.
Late payments may result in production delays or order suspension.
5. Artwork & Proof Approval
Customers are responsible for reviewing and approving all artwork, layouts, and proofs before production.
Nextgen Paperbags is not responsible for errors (including spelling, design, or layout issues) once final approval has been given.
6. Production & Lead Time
Estimated production and delivery timelines are provided as guidance only and may vary due to order complexity, material availability, or external factors. Delays caused by force majeure events (such as natural disasters, port congestion, or customs delays) are beyond our control.
7. Shipping & Delivery
We offer multiple shipping options, including air and ocean freight. Shipping terms, delivery timelines, and responsibilities will be clearly discussed before order confirmation.Risk of loss or damage transfers according to the agreed shipping terms. Customers are encouraged to inspect goods upon arrival and report any issues promptly.
8. Returns & Claims
Due to the custom nature of our products, returns are generally not accepted unless the goods are proven to be defective or non-compliant with approved specifications.
Any claims regarding defects or discrepancies must be submitted in writing within 7 days of receiving the goods, along with clear supporting evidence.
9. Intellectual Property
All designs, logos, and trademarks provided by customers remain the property of the customer.
By submitting artwork, you confirm that you have the legal right to use and reproduce such materials.
Nextgen Paperbags will not be held responsible for intellectual property infringements related to customer-provided content.
10. Limitation of Liability
Nextgen Paperbags shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or services. Our total liability shall not exceed the value of the goods supplied.
11. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with applicable international trade practices and relevant laws, without regard to conflict of law principles.
12. Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time. Any changes will be posted on this page with an updated revision date.
13. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us.